Frequently asked questions

Three papers — Standard Matte, Premium Semi-Gloss and Museum Matte — in six sizes from 8×10″ (20×25 cm) to 24×36″ (60×90 cm). Each print page shows the price for every combination, and the size guide draws each size on a wall.

Yes. Prints ship free to the United States and Türkiye; shipping is already included in the price. Digital files are delivered worldwide.

Physical prints currently ship to the US and Türkiye only. Digital downloads work everywhere. If you are elsewhere, write to us and we'll see what we can do.

Prints are made and shipped within 1–3 business days. Most US orders then arrive within 1–7 business days. Digital files are instant.

No, prints arrive unframed, packed flat or rolled in a sturdy tube depending on size.

Most designs can be made to a custom size. Use “Need a different size?” on the product page and we'll reply with a price.

Your download is available right after payment. Nothing is shipped.

Yes. Every digital product has a “Get it printed” option: choose paper and size, and the design number (for example SKD-015) is filled in for you. For several designs, add each one separately.

Write your brief on the product page — names, dates, lyrics, colours. After you order we email you for any photos and send a proof before anything is made.

Yes. Revision rounds are included, so we can fine-tune the proof until it feels right.

Every piece has one under its title: SKD for digital, SKP for prints, SKC for personalized. Quote it when you contact us and we'll know exactly which piece you mean.

Personalized pieces can't be returned unless they arrive damaged or defective. See the returns page for the full terms.

Email support@sketchys.net with your order number, or message us on WhatsApp at +90 505 924 69 24.